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Custom Programming
Custom Programming

Custom Programming Consultation

SilverBullet is a very powerful tool right out of the box. However, there are special situations where custom programming is required to tailor SilverBullet to your specific needs.

 

Here is how we approach this type of request:

 

Initial Request Submission
You, our customer, submit a customization request via email that describes your desired modifications. In your request, you must provide a clear description of the desired modification, including which SilverBullet system elements are affected (detailed proposal, 4-choice menu, job survey, special consumer finance programs, retail price calculation, etc.).

 

Preliminary Review
SilverBullet's product development team will review your request to assess whether it can be accommodated and if it fits within the scope of the platform. They determine feasibility and whether additional clarification is needed from you.

 

Clarification and Scoping
If needed, we will contact you to clarify requirements, discuss options, and define the project’s scope, timeline, and any costs involved. A clear scope of work will be created for your review and agreement.

 

Proposal Development
Once the scope of work is finalized and approved, we will create a proposal for the customization - detailing the changes, impact on existing features, expected completion date, and total investment. You will review the proposal and request further adjustments if needed.

 

Approval and Initial Payment
Assuming you approve, sign off on the proposal and we will send you an invoice for 50% of the total investment.

 

Development & Testing
Upon receipt of your initial payment, SilverBullet’s development team will implement the requested changes, ensuring they align with your needs. Once developed, the changes are tested for functionality and stability. You will be asked to participate in testing to ensure everything functions as expected.

 

Final Review & Launch
We will present the completed product to you for final approval. Upon your approval, we will invoice you for the remaining 50% of the total investment minus the $150 consultation fee.

 

Deployment and Support
Once we receive final payment, we will deploy the customization to your SilverBullet system and provide any necessary training. You will begin using the updated system and provide feedback if any issues arise.

 

Ready to Get Started?
This process ensures clarity and smooth communication at every step while keeping you, our valued customer, informed and involved throughout. To get started, add this item to your shopping cart, complete the order, and we will reach out to begin the process.

 

PLEASE NOTE: The $150 consultation fee is non-refundable, however it will be applied to your total investment should you choose to move forward with the project.

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